Definition
Natural language processing (NLP) is the branch of AI focused on interpreting and generating human language. It powers intent recognition, entity extraction, and the language understanding behind voice agents.
Why it matters
NLP quality determines how naturally and accurately an agent understands real callers, including accents and phrasing.
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Understanding the terminology is the first step. Launching a branded voice AI practice is the next. Fusion Calling helps agencies go live in about 7 days, with multi-provider support, done-with-you onboarding, and full brand ownership.
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