Definition
Software as a Service (SaaS) is a software delivery model where customers pay a recurring subscription to access a cloud-hosted product. White-label voice AI is typically sold as SaaS by agencies to their clients.
Why it matters
The SaaS model creates predictable recurring revenue, which is highly attractive to agencies and their clients.
Related Terms
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Understanding the terminology is the first step. Launching a branded voice AI practice is the next. Fusion Calling helps agencies go live in about 7 days, with multi-provider support, done-with-you onboarding, and full brand ownership.
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