Definition
Transcription is the process of converting a call's spoken audio into written text. Voice AI platforms transcribe every call for records, search, quality review, and analytics.
Why it matters
Transcripts give agencies and clients a searchable record of every conversation, essential for QA, training, and compliance.
Put Voice AI to Work for Your Agency
Understanding the terminology is the first step. Launching a branded voice AI practice is the next. Fusion Calling helps agencies go live in about 7 days, with multi-provider support, done-with-you onboarding, and full brand ownership.
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