Definition
Conversational AI is the broad field of technology that enables machines to understand and participate in human-like dialogue, across voice and text. It spans speech recognition, natural language understanding, dialogue management, and response generation.
Why it matters
Understanding conversational AI helps agencies position voice agents as a category, not a novelty, when selling to buyers.
Put Voice AI to Work for Your Agency
Understanding the terminology is the first step. Launching a branded voice AI practice is the next. Fusion Calling helps agencies go live in about 7 days, with multi-provider support, done-with-you onboarding, and full brand ownership.
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