Definition
Full-duplex communication means audio can be sent and received simultaneously, so both parties can speak and be heard at the same time. This enables natural interruptions during a call.
Why it matters
Full-duplex is what allows barge-in and overlapping speech, making agent conversations feel genuinely interactive.
Frequently asked questions
What is Full-Duplex Communication?
Full-duplex communication means audio can be sent and received simultaneously, so both parties can speak and be heard at the same time. This enables natural interruptions during a call.
Why does Full-Duplex Communication matter for AI voice agents?
Full-duplex is what allows barge-in and overlapping speech, making agent conversations feel genuinely interactive.
How is Full-Duplex Communication used in AI phone call automation?
In AI phone call automation, Full-Duplex Communication is part of the Speech Technology foundation. Full-duplex is what allows barge-in and overlapping speech, making agent conversations feel genuinely interactive. It connects closely to related concepts like Barge-In, Turn-Taking, WebRTC, which together shape how a voice agent understands callers and completes real tasks such as booking appointments and qualifying leads.
Related Terms
Sources
Definitions and claims on this page are grounded in the following authoritative external references.
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