Definition
Web Real-Time Communication (WebRTC) is a technology that enables real-time voice and video directly in web browsers, commonly used for in-browser voice widgets and click-to-call experiences.
Why it matters
WebRTC lets agencies embed voice agents directly into websites for instant, browser-based calling without plugins.
Frequently asked questions
What is WebRTC?
Web Real-Time Communication (WebRTC) is a technology that enables real-time voice and video directly in web browsers, commonly used for in-browser voice widgets and click-to-call experiences.
Why does WebRTC matter for AI voice agents?
WebRTC lets agencies embed voice agents directly into websites for instant, browser-based calling without plugins.
How is WebRTC used in AI phone call automation?
In AI phone call automation, WebRTC is part of the Telephony foundation. WebRTC lets agencies embed voice agents directly into websites for instant, browser-based calling without plugins. It connects closely to related concepts like VoIP, Full-Duplex Communication, Telephony, which together shape how a voice agent understands callers and completes real tasks such as booking appointments and qualifying leads.
Related Terms
Sources
Definitions and claims on this page are grounded in the following authoritative external references.
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