Definition
Voice over Internet Protocol (VoIP) is the technology that delivers voice calls over the internet rather than traditional phone lines, enabling flexible, software-driven calling.
Why it matters
VoIP underpins modern cloud calling and lets voice AI platforms place calls globally without traditional phone hardware.
Put Voice AI to Work for Your Agency
Understanding the terminology is the first step. Launching a branded voice AI practice is the next. Fusion Calling helps agencies go live in about 7 days, with multi-provider support, done-with-you onboarding, and full brand ownership.
Explore the Partner Program→